

Troubleshooting & Repair

Things go wrong and sometimes at the most inconvenient times.
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Applications hang, or won't even start when you most want to work on a document, an email can't be read or sent when you need to contact someone, or you lose your Internet connection just when you need to do some online banking.
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Then there are times when your computer screen does not display anything, the keyboard is unresponsive, or the device simply won't start.
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The list of possible problems is endless. All is not lost, however, Phoenix Computing offers a Troubleshooting & Repair service to help you out. Phoenix Computing has the technical know how to fix your software, hardware, and network problems.
So if you have trouble with Windows or a failing application, maybe you have problems with your broadband or WiFi and can't get online, or you have a laptop which needs a screen or keyboard replacement, Phoenix Computing have the tools and facilities available to solve your computing problem.
With an initial diagnosis Phoenix Computing can identify problems and appropriate courses of action to get you going again.
There are no hidden charges so no fixes are applied without your prior consent. As a customer you are kept in the loop at every stage of the fault finding and repair process. If a problem cannot be resolved, or the price of repair is considered prohibitive no action is taken and you, as a customer, are made aware of alternative solutions if they are available.
If you would like more information give us a call on 0750 2666881 or email: phoenix.computing@ymail.com